FAQ: Answers to questions about Objects and Order

Yes! It's free to Sign up and create an Objects and Order account.

Yes! To add up to 100 of your own objects, start a Base and try it free (no credit card required). Create and customize Blueprints, and add object data and media files. You can also create Exhibitions and Modules.

Yes! You can create up to 3 exhibitions. Start a Base (no credit card required), add up to 100 object records, and start building outstanding exhibitions.

When you're ready to publish, start a Base subscription.

Yes, absolutely!

Objects and Order helps you do what you wish your Collections Management System (CMS) could: create outstanding online exhibitions and digital projects, streamline object workflows, and organize all the knowledge created around objects, across departments, that doesn't "fit" in a traditional CMS.

Create a Base with up to 100 objects and try it for free (no credit card required).

The Dashboard (MOON) helps you navigate the Objects and Order System.

When you're signed in, you'll see the O&O icon at upper left. Click to access your Bases.

Once you select a Base, you can access Objects, Exhibitions, Blueprints, DataSets, Modules, and Settings from the menu.

A Base is a space for organizing objects and creating and sharing digital exhibitions.

There are four Base Levels (01, 02, 03, and 04). Every Base begins at Level 01, which is free for up to 100 objects (no credit card required).

When you create a Base, you are the Base Owner. If you decide to start a subscription to your Base, you can invite Base Members to collaborate.

Learn more in our Base Basics guide.

A Blueprint is a purpose-built form for object data.

You create and customize Blueprints for types of objects, exhibitions, projects, and groups of objects. When you set up a Blueprint, you’re setting up custom form fields for object information.

You can begin with a template and then customize the fields to fit your needs.

Learn more in Art of the Blueprint and Setting Up Blueprint Fields.

A digital exhibition is a curated online experience that brings together your objects, interpretive content, and media to tell compelling stories.

Learn more about setting up, customizing, and publishing exhibitions in the Creating an Exhibition guide.

A Module is an engaging digital content feature that you create and customize using your object data, content, and media.

We currently offer two types of Modules: Featured Object and Slideshow. Modules can be shared via URL or embedded on your site with a short line of code.

For more on Modules, see Creating a Module and Sharing a Module.

Yes, there is an API, which allows developer access to Base data and files. Please contact us to request API access.

To add a new object to your Base, click or tap the + icon on the Objects page. Give the object a title and select a Primary Blueprint. You can also add data for a group of objects via CSV. See CSV Guidelines.

Enter object data into the fields generated by your Blueprint (you can switch Blueprints to enter additional information).

Learn more in the Adding Objects guide.

You can add multiple files for each object, along with captions and rights holder information.

Image: jpg (jpeg), png, webp, gif, avif, heic
Video: mp4, ogg, webm
Audio: mp3, wav, ogg, webm, flac, m4a, aif
Other Files: pdf, csv, doc, docx, txt, xls, xlsx, ppt, pptx, pages, numbers, tif, tiff, json, raw, md, heic, ai, psd, indd, aep, prproj, mov

For limits on the number and size of files, see the Compare section on the pricing page.

We are always here to help! Yes, we offer migration assistance. Contact us and let's discuss your migration needs.

We can also help with migration for digital exhibition projects.

Have questions? Get in touch by clicking the blue Contact us tab.

We take data protection seriously and have implemented multiple safeguards. For backups and disaster recovery, we use enterprise-grade backup solutions. Our systems undergo regular security assessments to ensure your data is protected.

Data is encrypted in transit and at rest. In transit, we automatically encrypt data using HTTPS/TLS (Transport Layer Security). We securely store data in Google Cloud Platform (GCP) infrastructure, which encrypts data at rest by default using AES-256 encryption, the industry standard for secure data storage.

Data is backed up regularly. We create a complete snapshot of our entire system every week. These weekly backups are kept for 14 days. We create a complete snapshot of our entire system monthly. These backups are stored in a separate secure location and rotated every 3 months.

Point-in-Time Database Recovery
We can recover data exactly as it existed at any moment from the past 7 days. This protects against accidental deletions or incorrect data changes.

All Data displays all the saved information recorded for an object across every Blueprint in your Base.

For more information, see Navigating All Data.

To download data for an individual object, on the object page, select Download JSON from the Actions menu.

To download object data using a specific Blueprint, go to the Objects page. Use Filter by Blueprint to select the desired Blueprint. Then click on the download icon (at upper right) and choose to download as JSON or CSV.

To download data for a group of objects, go to the Objects page and select objects. From the Actions menu, select Download JSON.

The Base Owner can download JSON data for all objects in the Base on the Settings page.

Please note: If the Base Owner grants a Base Member permission to access Settings, the Base Member will be able to download JSON data for all objects in the Base while the Base plan is active.

Your Base subscription for a Level 02, 03, or 04 Base will be billed to your Account, and will renew automatically.

You can review invoices and payment history, and update your payment information in the Billing Portal from your Account page. You can view, update, or cancel your Base subscription in the Base Settings.

You can add additional publishable Modules to your subscription at any time in Settings. Additional data storage is also available. Please see pricing information.

Currently subscriptions are only available in the U.S. Please check back soon!

When you add a Base Member to your Base, you'll grant specific permissions instead of assigning a particular role.

Currently, you can grant a Base Member permission to access and update Objects, Blueprints, DataSets, Exhibitions, Modules, and/or Settings by toggling on these options on your Base Settings page.

When a Member is added, the following permissions are toggled on by default: Objects, Blueprints, and DataSets.

Whenever you need to adjust Member permissions, just update and save.

Please note:

If you make the decision to grant a Base Member permission to access and update Modules and Exhibitions, that Member will be able to create, publish, and delete Modules and Exhibitions.

If you make the decision to grant a Base Member permission to your Settings, that Member can view Base Stats, Details, Members, and History. Only the Base Owner can update billing, manage Members, or add Modules.

We’ll be adding more granular permissions options in the future.

Please contact us.

From the Settings page or from your Account page, go to the Billing Portal and click “Cancel subscription” at least one day before the end of your current subscription period.

Once you indicate your decision to cancel, you and your Base Members will continue to have access to the Base until the end of the current subscription period (the "Cancellation Date").

Before the Cancellation Date, download any desired object data or files from the Base and unpublish any live Exhibitions or Modules.

Once the cancellation takes effect, for a period of 60 days, the Base Owner can still:
Access Base Settings
Download Base object data as JSON
Start a new subscription for the Base
Delete the Base (and all User Content, Exhibitions, and Modules within)

Please note: After 60 days, Bases with a canceled Base subscription may be permanently deleted.

If you decide to cancel your Base subscription, you and your Base Members will still be able to access the Base until the last day of the current subscription period.

During that time, if you decide to restart your subscription, you can visit the Billing Portal from the Settings page or from your Account page and click or tap "Renew subscription."

After the current subscription period ends, the Base Owner can still visit the Base Settings page for a minimum of 60 days to start a new subscription. Please contact us with any questions.

Please note: After 60 days, Bases with a canceled Base subscription may be permanently deleted.

From your Account page, go to Request Account Removal to submit your request.

We recommend using the latest version of Chrome, Firefox, Safari, or Edge.

EXH.CAT (from the abbreviation for "exhibition catalog") is our color-coded catalog of US exhibitions. EXH.CAT includes over 15,000 current, future, past, and digital presentations. We’re adding new exhibitions every week!

Search the database by keyword, sort the results, and star your favorites. Check out what's on view or coming up in your city so you never miss a great exhibition.

Search EXH.CAT