Privacy Policy

Last Updated: February 20, 2025

This Privacy Policy (the “Privacy Policy”), posted by Objects and Order LLC (collectively, “Objects and Order,” “we,” “us,” “our”), describes and explains our practices with respect to the collection, use, and disclosure of information through objectsandorder.com (our “Website”) and our cloud services (the "Services"). It also provides information on the privacy rights of our Website visitors and Users of our Services (“you,” “your”). Please read it carefully. If you do not accept and agree to the collection and use of information in accordance with this Privacy Policy, please do not access our Website or use our Services.

A. Information Collected & How We Use It

1. Visitor Data when you visit our Website:

• Your Internet Protocol (IP) address and location information
• Date, time, and duration of visit
• Pages visited
• Operating system and version
• Web browser and version
• Device type information, including screen resolution
• Referrer site or link from which you accessed our Website

We use data from Google Analytics for Firebase to refine the operation of our Website and Services and to analyze visitor data. For more information, see How Google Uses Information from Sites or Apps that Use Their Services.

2. Account Information when you Sign Up for an Account:

• Your email address
• Your first and last name (if provided)
• Your company name (if provided)
• Your phone number (if provided)
• Your profile photo (if provided)

When you create an Account to access our Services, we collect and use various types of information that include your Personal Information. “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual person or household.

We use Account Information to manage your Account and to communicate with you when you sign in to your Account and via email and/or SMS.

When you create an Account, you will set a password. We do not have access to and cannot retrieve User passwords. We use Google Identity Platform for authentication.

3. Subscription Information when you subscribe to the Services:

• Your first and last name (if provided)
• Email addresses of your MOON Object System Base Member invitees (PLEASE DO NOT PROVIDE AN EMAIL ADDRESS UNLESS YOU HAVE PERMISSION TO DO SO. INVITEES MUST BE AGE 18 OR OLDER.)
• Email addresses of your Base Members
• Your billing address (if applicable)

We use Subscription Information to process, facilitate, and manage your subscription to the Services (for you and your Base Members), to provide support, and to communicate with you about billing.

We use Stripe for payment processing and subscription management services. Please refer to Stripe’s Privacy Policy for information on how they collect and process personal data: Stripe Privacy Center.

4. Your User Content and Usage Data:

When you use the Services, you or your Base Members may submit User Content to the Services. "User Content" means data, information, files, materials, or other content submitted to the Services.

We will not access or view your User Content unless you provide permission for us to do so in order to provide support.

We collect Usage Data related to User Content:

• Numbers of objects and modules
• Numbers of and size of files
• Base storage metrics
• Base History logs
• API access and volume (if applicable)

We use User Content and Usage Data related to User Content to provide facilitate, and improve the Services for our Users.

5. When you communicate with us by submitting questions, comments, and support queries:

• Your first and last name
• Your email address
• Your question, comment, and/or description of the issue
• Usage information related to the issue, including your device, operating system, and browser

We use your questions and comments to assist you in visiting our Website and using the Services, and to improve and enhance the Website and Services.

6. When you voluntarily participate in promotions, surveys, or beta testing:

• Your first and last name
• Your email address
• Your comments and/or questions

When you participate in promotions, surveys, or beta testing, we use the information to improve and enhance our Services, and to research and develop new applications, tools, and features.

7. When you communicate with us by submitting information on exhibitions:

• Your first and last name
• Your email address
• Exhibition information

B. Information We Do Not Collect

We do not knowingly collect information from anyone under the age of 18. Our Services are not intended for and should not be used by anyone under the age of 18. We do not track users when they leave our Website or click through to third-party websites.

C. Sharing and Disclosure of Information

1. When You Ask Us to Make Your User Content Available:

When you or your Base Members: (a) submit User Content to the Services; (b) publish and share User Content through the Services; (c) export User Content through the Services; or (d) make User Content available via our API, we comply with your request to make User Content available.

2. To Third-Party Service Providers:

We may provide your information to third-party service providers that provide Website analytics, hosting and storage services, user account management, security services, billing and payment processing, subscription management services, and email delivery for our Services.

For example, we use Google Analytics for Firebase for Website analytics and Stripe for payment processing.

For more information, see:

• How Google Uses Information from Sites or Apps that Use Their Services
• Stripe Privacy Center

3. To Comply with Laws:

We may disclose your information to comply with applicable laws or regulations.

4. To Protect and Enforce our Rights:

We may disclose your information to protect and defend our rights and property, or to prevent illegal activity, fraud, or security issues.

5. Disclosure of De-Identified Data:

We may disclose and aggregate de-identified data (information that does not identify an individual person or user) in any way, at our sole discretion.

D. Transfer of Information

Objects and Order is established in the United States. We may transfer, store, and process your information and data outside the state or country in which you live, including through a third-party service provider. By using our Website and Services, you acknowledge that your data may be transferred to and processed in the United States, where privacy laws may not provide the same level of protection as those in your jurisdiction.

E. International User Rights

Users in certain jurisdictions have specific privacy rights regarding their personal data:

• EEA & UK (GDPR & UK GDPR): You may access, correct, delete, or restrict processing of your data, request data portability, object to processing, or withdraw consent.
• Canada (PIPEDA): You have the right to access, correct, and request deletion of your data, withdraw consent, and file complaints with the Office of the Privacy Commissioner of Canada (OPC).
• Brazil (LGPD): You may access, update, delete, anonymize, or request a copy of your data.

To exercise your rights, please contact us.

F. Security of Information

Objects and Order takes the security of information seriously. While we strive to maintain technical, physical, and administrative safeguards by taking commercially reasonable measures to protect information from unauthorized access, destruction, misuse, modification, or disclosure, we cannot guarantee the security of any information, including during transmission and storage. Use of our Website and Services is at your own risk.

G. Retention of Information

We will retain information for as long as is reasonably necessary for the purposes set out in this Privacy Policy. We will retain and use information to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements and policies.

We will retain User Content as outlined below:

• For an active Level 01 Base, we will retain User Content until the Base Owner: (a) deletes User Content; or (b) deletes the Base. We reserve the right to delete an inactive Level 01 Base after providing no less than thirty (30) days notice to the Base Owner.
• For a Level 02 or Level 03 Base with an active Base Subscription, we will retain User Content until the Base Owner or the Base Owner’s Base Members delete User Content.
• For a Level 02 or Level 03 Base with a canceled Base Subscription, we will retain User Content for no less than sixty (60) days after the Cancellation Date, during which time Base Data remains available to the Base Owner for export. After sixty (60) days, we may permanently delete a Base with a canceled subscription, along with all User Content therein.
• Once User Content or a Base has been permanently deleted, it cannot be recovered or restored.

We will retain Usage Data for internal analysis purposes to strengthen the security or to improve the functionality of our Services, or if we are legally obligated to retain this data for longer time periods.

H. Accessing Your Information and Receiving Information from Us

You can access, update, manage, correct, and delete your Account information, change your password, and update your profile photo on your Objects and Order Account page.

When you sign up for an Account, you have the option to elect to receive news, updates, and offers from us via email. You can update your preference for receiving these types of messages on your Account page.

You may request deletion of your Objects and Order Account from your Account page.

You may update, correct, amend, or delete your User Content within the Services.

I. Use of Cookies

Cookies are small text files that are stored on your computer, mobile device, or other device when you visit a website. Cookies may contain details about your browsing history or user preferences.

For more information, see our Cookie Policy.

You can manage cookies and change consent preferences on our Website by clicking the cookie icon on this page. If you turn off Cookies, features of our Website and Services may not function properly.

J. Links to Third-Party Websites

Our Website and Services may contain links to third-party websites. When you choose to click on a link to a third-party site, you do so solely at your own risk, and we strongly advise you to read that site’s Terms and Conditions and Privacy Policy. By providing links to other websites, we do not approve, endorse, or guarantee the information available on these sites.

K. Updates to our Privacy Policy

We may update our Privacy Policy from time to time. The date of the last update will be indicated at the top of this page. Changes to this Privacy Policy are effective on the date they are posted. Continued use of our Website and Services after an update constitutes acceptance of the revised Privacy Policy.

L. Contact Us

If you have questions about our Privacy Policy, please contact us.